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FAQs

HEALTH & SAFETY

What are you doing to keep everyone safe?

Nothing is more important to us than the health and safety of our guests, staff and volunteers. We continue to follow and monitor Maine CDC guidelines. In addition please see our standard visitor policies.

 

What areas of the museum are open?

  • The Lang Education Center will remain closed until further notice.
 
PLAN YOUR VISIT

Do I need to make reservations?

At this time, we do not require reservations. Tickets may be purchased at the Admissions Desk upon arrival. 

 

How much time should I allow for a visit to the museum?

The average duration of a first-time visit is about two hours. We recommend that you review our current exhibits and calendar of events to help plan your upcoming visit.

 

How do I get to the museum?

By Plane: OHTM is located directly across the runway from Knox County Regional Airport. Whether arriving on a commercial or private flight, you are only a short ride from our front door. Note: The museum is temporarily unable to operate our complimentary shuttle service until further notice.
 
By Car: OHTM offers ample parking for passenger vehicles and tour buses during regular business hours. We are conveniently located:
    • 3 miles from Rockland via ME-73 S
    • 46 miles from Augusta via ME-17 E
    • 64 miles from Bangor via US-1 S
    • 80 miles from Portland via I-295 N and US-1 N

     

    Our family donated an object to the museum. Is it available for viewing?

    The best way to find out if a particular object is on public display is to contact Jonah Carter, by email jcarter@ohtm.org or by calling 207-594-4418, ext 143.

     

    Can I take pictures or videos in the museum?

    Videos and photography taken for personal use are permitted in the museum; however, tripods, monopods and selfie sticks are strictly prohibited. Love your visit? Share your experience and tag OHTM on Facebook and Instagram!

     

    Can I eat or drink in the museum?

    Guests are welcome to consume water from sealable containers. Other beverages and food may be carried through our facilities in sealed containers that are properly closed but may not be consumed unless necessary for medical reasons.

     

    Is smoking allowed on campus?

    Smoking any substances is strictly prohibited in all museum facilities and on our exhibitor grounds. To locate designated smoking areas, please inquire at the Admissions Desk upon arrival for your visit.

     

    Do you offer any discounts for groups or nonprofit organizations?

    We offer a discounted rate of $9/pp for groups of at least 20 people with advanced reservations. To schedule a group reservation or to inquire about special rates for nonprofit organizations, contact a member of the Admissions Team by email at info@ohtm.org or by calling 207-594-4418. 

     
    ON-SITE SERVICES

    Can I purchase food and beverages at the museum?

    OHTM's Cafe is open at all summer shows.

     

    Is there an area available for guests to eat a picnic lunch?

    We are excited to offer ample patio furniture in Millstone Park from May to October.

     

    Can I bring my own stroller into the museum?

    Absolutely!

     

    Do you have a lost and found?

    Yes, it is located at our Admissions Desk and items turned in are kept for 60 days. To inquire about a lost item, contact a member of the Admissions Team by email at info@ohtm.org or by calling 207-594-4418.

     

    Do you offer a coat check?

    No, we do not currently have any capacity to retain people’s personal belongings during their visit. 

     
    ACCESSIBILITY

    Do you provide wheelchairs for visitors?

    Wheelchairs and walkers are available free of charge for guest use on a first come, first served basis. To request any of the museum’s adaptive equipment, please inquire at the Admissions Desk upon arrival for your visit.

     

    Are animals allowed at the museum?

    OHTM is happy to welcome all service dogs and miniature horses trained to perform specific tasks for an individual with a disability into all the public areas of the museum. Pets, therapy animals and emotional support animals are currently not permitted access to our facilities or grounds.

    For more information, contact us by email at info@ohtm.org or by calling 207-594-4418.

    Vistor Testimonials